Effective Date: July 3rd, 2025
Unfold Learning Design Inc. ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal data is handled responsibly and in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR), the UK Data Protection Act, the California Consumer Privacy Act (CCPA), and global best practices such as the Fair Information Practice Principles (FIPPs) issued by the U.S. Federal Trade Commission.
This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit our website or interact with us online.
1. Who We Are
Unfold Learning Design is an education consulting firm based in Tokyo, Japan. We support schools, companies, and organizations globally in designing impactful learning experiences.
Controller contact:
- Unfold Learning Design Inc.
- Email: privacy@unfold-ld.com
- Address: 6th Floor, Harajuku Komiya Building, Shibuya City, Tokyo 150-0001 Japan
- For GDPR or UK DPA inquiries: You may also contact us to exercise your rights as a data subject.
2. What Information We Collect
We collect the following categories of personal data:
| Type | Details |
|---|---|
| Identifiers | Name, email address, phone number, organization name |
| Internet activity | IP address, browser type, device type, referring URLs, time spent on site (via Google Analytics) |
| Communications | Messages sent through contact forms |
| Marketing preferences | Your newsletter subscription status and interests |
We do not knowingly collect data from children under the age of 13.
3. How We Collect Your Data
- Directly from you: when you complete contact forms, sign up for newsletters, or communicate with us.
- Automatically: through cookies and analytics tools when you browse our website.
- From third-party tools: such as newsletter platforms or analytics services.
4. How We Use Your Data (Purpose & Lawful Basis)
| Purpose | Legal Basis (GDPR) |
|---|---|
| Responding to inquiries | Legitimate interest |
| Sending newsletters or updates | Consent |
| Website performance monitoring | Consent (via cookie banner) |
| Business development and service delivery | Legitimate interest |
| Legal or contractual compliance | Legal obligation or contract |
We do not use your data for profiling or automated decision-making.
5. Disclosure of Personal Data
We may share your data with:
- Service providers (e.g., email marketing platforms, web analytics providers)
- Regulatory authorities when required by law
- Business partners with your consent
We do not sell personal data, and under CCPA, we honor “Do Not Sell My Personal Information” requests.
6. International Data Transfers
Your data may be processed in countries outside of your jurisdiction, including Japan or the United States. When we transfer your data internationally:
- We use Standard Contractual Clauses (SCCs) as approved by the European
Commission for GDPR compliance. - We ensure appropriate safeguards and data security practices are in place.
7. Data Retention
We only retain your data as long as necessary to fulfill the purposes stated above or comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction (EU, UK, California), you have the right to:
| Right | Description |
|---|---|
| Access | Know what personal data we hold |
| Rectification | Correct inaccurate or incomplete data |
| Erasure | Request deletion of your data ("Right to be Forgotten") |
| Restriction | Limit how we use your data |
| Objection | Object to processing based on legitimate interests |
| Portability | Obtain your data in a portable format |
| Withdraw consent | Withdraw previously given consent |
| Opt-out (CCPA) | Say no to the sale or sharing of your data |
To exercise these rights, contact: privacy@unfold-ld.com
9. Cookies and Tracking Technologies
We use cookies and similar technologies (like Google Analytics) to improve your experience. These tools may collect information about your visit, such as pages viewed, time spent, and referring URL.
We use Google Analytics with IP anonymization enabled.
To opt out:
Google Analytics Opt-out Tool
You can also manage cookies through your browser settings or via our cookie banner.
10. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data, including:
- HTTPS encryption
- Secure third-party data processors
- Limited access control and staff training
However, no system is completely secure, and we cannot guarantee absolute protection.
11. Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites.
12. Changes to This Privacy Policy
We may revise this policy from time to time. When we do, we will post the updated version on this page with a new “Effective Date.” We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or would like to exercise your privacy rights, please contact us at:
Unfold Learning Design
6th Floor, Harajuku Komiya Building, Shibuya City, Tokyo 150-0001 Japan
Email: privacy@unfold-ld.com